FAQs

Does As Native American Store offer guarantee to their customers?

Of course! If you are not happy with your print, we’ll take it back. We will reprint any defective product and send it to you without charging any additional fee.

How do I check the status of my order?

We’ll send you your tracking number as soon as your order has been processed. In most cases order processing takes between 24-96 hours.

If you still haven’t received your tracking number, then kindly contact us via email: supportsales@nativething.com

Due to high volume of orders, we use our shipping method, if you need to know about your order status, please contact us directly via email: supportsales@nativething.com

And we’ll be more than happy to assist you!

How long does delivery take?

We know the feeling of waiting for an awesome product to arrive, so we get them to you as fast as we possibly can!

Here are our standard shipping times:

We have 2 main kinds of delivery:

  1. Slow Shipping: Estimated Delivery Time: 15 – 39 business days
  2. Fast Shipping: Estimated Delivery Time : 10 – 15 business days

What is Estimated Delivery Time: The Estimated Delivery Time is the amount of time it will take the Shipping Company to deliver your order after the Processing Time.

How long does it takes for the Processing Time? : Maximum is 4 business days.

Products & Accessories: Usually 2-3 weeks.

Due to high demand of some of our most popular products, please allow 2-4 weeks for delivery.

Clothing: Please allow 10-14 Business Days.

Shoes/ Boots: Please allow 10-15 Business Days.

If your order hasn’t arrived inside the estimated delivery times, please contact our support team at: supportsales@nativething.com

For products other than clothing, delivery time may take up to 21 days to arrive from our suppliers. The average delivery time is much lower, but we like to make our customers aware that in very rare cases it can take up to 30 days to receive your product(s).

Some of our products are shipped from our overseas warehouse direct to you. In the rare event that there is a customs charge, this will be the responsibility of the customer.

I ordered more than 1 item, why did I receive 1?

When you order multiple items at a time some are shipped separately. You may receive one item before the next. So don’t panic if you don’t receive all of your items at once…they will get to you!

How secure is my personal information?

As Native American Store adheres to highest industry standards to protect your personal information. Your credit card information and personal details are encrypted during transmission using SSL (Secure Socket Layer Technology), which is widely used on the Internet for processing payments. We don’t sell, lease or otherwise distribute any personal customer information.

Which clothing brands does Native American Store use?

We use the best brands in the marketplace that are known for their quality, durability and great fit. Our preferred garment suppliers include Gildan, Hanes, Bella, and Port & Company.